Privacy Policy

Using our services

When you register for one of our services, we ask you to provide personal data. This data is used to provide the requested service. The information is stored on VALENNA's secure servers or those of a third party. We will not combine this data with other personal data we hold.

Communication

When you send us emails or other messages, we may retain them. Sometimes we may ask you for personal data relevant to your specific situation so we can respond to your questions and fulfill your requests.
The data is stored on secure servers of VALENNA or a third party and will not be combined with other personal information in our possession.

Cookie

We collect data to gain a better understanding of our customers so we can tailor our services accordingly.

This site uses "cookies" (text files stored on your computer) to analyze how users use the website. The information generated by the cookie about your use of the site may be transmitted to secure servers owned by VALENNA or a third party.
We use this information to monitor user behavior on the site, compile reports on site activity, and provide other services relating to internet and website usage.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we obtain your prior consent.

Third parties

The information is not shared with third parties, except for the web services we use to operate our online store. This data is used exclusively for the purpose required by that service and will not be disclosed further.
In some cases, information may be shared internally. Our employees are required to respect the confidentiality of your data.

Changes

This privacy policy is tailored to the use and functionality of this website. Any changes or updates to the site may result in changes to this policy. We therefore recommend that you review it regularly.

Options regarding personal data

We offer all visitors the ability to review, modify, or delete any personal information we have stored about them.

Change/unsubscribe from the newsletter

At the bottom of each communication you will find the option to modify your information or unsubscribe.

Change/unsubscribe from communications

If you would like to change your information or be removed from our records, you can contact us using the contact details below.

Disabling cookies

Most browsers are set to automatically accept cookies, but you can configure your browser to block them or alert you when a cookie is being sent.
Please note that some features and services on our site (and other sites) may not function properly if cookies are disabled.

Questions and feedback

We regularly review compliance with this privacy policy.
If you have any questions, please contact us by email at care@valenna.it